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MY GOALS, VISION AND CORE VALUES
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I offer a warm, friendly, reliable, and professional service working together with my clients, to create and nurture positive relationships
Being respectful to my clients' needs and feelings, providing a service with courtesy, care, empathy, and understanding, and being approachable throughout
A desire for my clients to have complete faith in me knowing that I'll strive to manage and exceed their expectations every time
I take pride in delivering client excellence for every project undertaken, to the best of my ability, through hard work, flexibility, passion, and determination
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Carrying out meticulous research and problem solving, where I challenge every obstacle to find the unfindable, ensuring accuracy in everything I do
Being honest about what I can and can't find, and knowing when to stop
Remaining accountable throughout, delivering results to perfection, so clients love the end product that I create, and are left feeling they've got value for money
Engage in continuous development so I keep up to date with the industry and legislation, and am fully aware of new opportunities available to both myself & my clients
As an IT Professional I have spent the last 3 decades in a range of roles from Senior Software Developer, Software Test Manager, Service Desk Manager, and Software Development Manager, attaining various professional qualifications and gaining an excellent appreciation and understanding of clients' needs.
Alongside this, I have over 35 years of experience in researching my own family history, having traced both maternal and paternal lines back to the 1600s. I started out when there were no online records and everything had to be found manually through visiting libraries, local LDS/Mormon churches, archives, local records offices, and the National Library of Wales in Aberystwyth.
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I provide a one-hour free consultation that includes initial discussions to gather as much information as possible including research already carried out and to understand what your requirements are.
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Alison Stephens Genealogy doesn't offer a faster or cheaper service. What I do offer is research of the highest quality, delivered in such a way as to ensure clients are happy with the service they receive, are aware of progress, and feel involved at every stage. I simply provide a professional, friendly service together with my time and expertise to explore every possibility that enables me to deliver results that are in accordance with, or exceed, the expectation of the wishes of my clients
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Please feel free to contact me to discuss your needs and to see if I am able to assist.
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about ME
AGRA
Alison is an an Associate member of AGRA, the Association of Genealogists & Researchers in Archives.
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Alison regularly takes part in the 'Ask the Experts' panel at the
Family History Show, and was also a wizard at the Genealogy Show Live https://thegenealogyshow.uk/
You can visit Alison's profile here:
https://www.agra.org.uk/alison-stephens-genealogist-in-west-midlands
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and view AGRA's code of practice below which all members abide by ensuring that you receive a professional service that puts clients needs first :
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https://www.agra.org.uk/about-code-of-practice:
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SKILLS and memberships
Also a member of the Association of Professional Genealogists, APG, Alison's profile can be found below:
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https://www.apgen.org/users/alison-stephens
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Alison is currently studying for the Higher Certificate in Genealogy with the IHGS (Institute of Heraldic and Genealogical Studies) and is a student member of the Register of Qualified Genealogists.
She is featured in the 'Meet Our Students' section of the website below :
https://www.qualifiedgenealogists.org/meet-our-students
and is also a member of several Family History societies.
EXPERIENCE
Alison has an extensive range of expertise, in particular working with a variety of archive materials and online databases such as court rolls, manorial records, tithe maps, hearth tax records, paleography, parish registers, census, and Birth/Marriage and Death records via the General Registry Office.
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She is fully efficient at using all the various online sources now available such as Google, Ancestry, FindMyPast, FamilySearch, MyHeritage, The Genealogist, and the GRO Indexes. Her IT Background has helped enormously with this.
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Alison thrives on troubleshooting, problem-solving, and analysing data.